If you decide to cancel your booking, the cancellation charges levied will depend on the cancellation/refund policy of the operator. You can find this data under the activity information on each activity page. The amount to be refunded will be credited to your account within 2 working days.
If the vendor cancels the booking, he will either ask you to choose another activity/ date as per your convenience or refund the amount according to his cancellation policy. This refund amount will be credited to your account within 2 working days.