We have a review system set up to read about the experiences of others so they can make an informed decision. If you were not satisfied with the quality provided by the operator, do let us know about this through the review page. The link for this shall be sent to your e-mail id upon completion of the activity.
Or, on the advensure website, you can go to:
My Profile >> Bookings >> Past Bookings >> Review
You can also inform us about this through our live chat system.
Alternately, you can send a mail to firstname.lastname@example.org
We shall resolve your complaint on priority.